Refund Policy

Toren Outdoors Refund & Return Policy

We want you to be fully satisfied with your purchase. If something isn’t right, we’ll work with you to make it right.

Returns

We accept returns within 30 days of delivery. Items must be:

• Unused

• In original packaging

• In resellable condition

To start a return, contact us at contact@torenoutdoors.com with your order number.

Non-returnable items

• Used or damaged items

• Items without original packaging

• Clearance or final-sale items

• Gift cards

Refunds

Once your return is received and inspected, we’ll notify you and issue a refund to your original payment method. Refunds typically appear within 3–7 business days depending on your bank.

Exchanges

If you need a different item or variant, contact us and we’ll assist with an exchange or replacement.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Questions?

Email us anytime at contact@torenoutdoors.com.

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Shipping Policy

Toren Outdoors Shipping Policy

We ship to customers across the United States.

Processing Time

Orders are processed within 1–3 business days. You’ll receive tracking information as soon as your order ships.

Shipping Methods & Delivery

Standard delivery times are typically:

• 5–12 business days for most items

• Some specialty or oversized items may require additional time

Delivery estimates are provided at checkout.

Shipping Fees

Shipping rates are calculated at checkout based on destination, weight, and selected method.

Delays

Weather, carrier issues, and regional demand may impact delivery times. We are not responsible for delays after your order has shipped.

Lost or Damaged Packages

If your package arrives damaged or does not arrive:

Contact us at contact@torenoutdoors.com and we will work with the carrier to resolve the issue.

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Terms of Service

Toren Outdoors Terms of Service

These Terms govern your use of the Toren Outdoors website and services.

General

By using this site, you agree to these Terms and our Privacy Policy.

Products & Availability

We may update product information, pricing, and availability at any time without notice.

Orders

We reserve the right to refuse or cancel any order due to errors, suspected fraud, or policy violations.

Intellectual Property

All content on this site—including logos, images, and product descriptions—belongs to Toren Outdoors and may not be copied or reproduced without permission.

Limitation of Liability

Toren Outdoors is not liable for injuries, damages, or losses resulting from the use or misuse of any product. Always follow safe handling practices when using outdoor, tactical, or sharp tools.

Governing Law

These Terms are governed by the laws of the United States and the state in which Toren Outdoors operates.

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Privacy Policy

Toren Outdoors Privacy Policy

This policy describes how we collect, use, and protect your information.

Information We Collect

• Name, email, shipping address, billing address

• Payment information (processed securely by Shopify; we do not store card numbers)

• Order history and site usage data

How We Use Your Information

• To process and fulfill orders

• To communicate with you about your order

• To improve our site and product offerings

• For fraud prevention and security

Cookies

We use cookies to improve user experience and analyze site performance.

Third-Party Services

We use Shopify to power our store. Your data may be shared with trusted partners for payment processing, shipping, and analytics.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

Contact

Email: contact@torenoutdoors.com